MinuteClinic at CVS Locations in Kannapolis, North Carolina
Public Health Clinic • Kannapolis, NC
Ratings by platform
- localitybiz.com (general CVS store reviews): poor/low ratings mentioned generally for store location (Not explicitly quantified for the Kannapolis store, but characterized as having poor ratings)
- MinuteClinic (nearby Concord, NC location): 4.7 out of 5 stars (92 reviews)
What patients say
Patients praise
- convenient access to pharmacy services
- availability of vaccinations and screenings at nearby MinuteClinic locations
- high ratings for nearby clinics in Concord, NC
Common complaints
- poor customer service in pharmacy department
- unprofessional communication from staff
- long wait times at pharmacy window
- difficulty reaching pharmacist via phone
In patients' words
"This place is a customer service black hole. Nasty attitudes and apathetic people in the pharmacy. ... No manners, no accountability and NO to me coming back here."
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