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MinuteClinic at CVS Locations in Kannapolis, North Carolina

Public Health Clinic • Kannapolis, NC

★★★★★4.7/592 reviews across 2 platforms

Ratings by platform

  • localitybiz.com (general CVS store reviews)
  • MinuteClinic (nearby Concord, NC location): 4.7/5 (92 reviews)

What patients say

Patients praise

  • convenient access to pharmacy services
  • availability of vaccinations and screenings at nearby MinuteClinic locations
  • high ratings for nearby clinics in Concord, NC

Common complaints

  • poor customer service in pharmacy department
  • unprofessional communication from staff
  • long wait times at pharmacy window
  • difficulty reaching pharmacist via phone

In patients' words

"This place is a customer service black hole. Nasty attitudes and apathetic people in the pharmacy. ... No manners, no accountability and NO to me coming back here."

— localitybiz.com user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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