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IndyCare

Emergency Room • Kannapolis, NC

★★★★★4.9/52,471 reviews across 1 platform

Ratings by platform

  • Aggregated review data: 4.9/5 (2,471 reviews)

What patients say

Patients praise

  • Fast and convenient service
  • Compassionate and friendly staff
  • Effective and thorough medical care
  • Reasonable pricing for those without insurance
  • Efficient curbside/on-demand care options

Common complaints

  • Poor communication regarding patient intake/availability
  • Long wait times without updates
  • Staff perceived as unprofessional or gossiping during busy times

In patients' words

"This place is awful... nobody comes out for like thirty mins. I have called and texted the number they said four times in the past HR. No response. I finally go in because I'm not sick and there's NOBODY in the waiting room nothing and the staff is gossiping."

— LocalityBiz Review

"I love indycare. I have used it two different occasions and have been nothing but pleased. So nice to have somewhere to be seen a quick and efficient."

— Loc8NearMe Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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