Atrium Health Kannapolis
Emergency Room • Kannapolis, NC
Ratings by platform
- Birdeye (aggregating Google reviews): 3.0/5 (616 reviews)
What patients say
Patients praise
- Friendly staff
- Efficient treatment for urgent/pediatric cases compared to larger hospitals during peak times
- Convenient stand-alone facility with admit/transfer capabilities
Common complaints
- Long wait times
- Communication issues with staff
- Inconsistent quality of care and medical errors reported by patients at the related Cabarrus facility
- Concerns regarding facility maintenance and cleanliness at related locations
In patients' words
"Clean, friendly, waiting forever though. I can't understand only 5 people in line and the middle of the afternoon."
— Yelp"From the moment we arrived at Kannapolis, the staff there was amazing from start to finish. We were in a room within 5 minutes and he was immediately seen."
— Cabarrus Healthcare Foundation Patient Story"This place is falling apart. Waiting room furniture needs replacing... Cleaning of patient rooms is not done daily. Nurses are good. Doctors... not so much."
— Birdeye/Google Reviews (for Atrium Health Cabarrus)More clinics in Kannapolis
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