IndyCare
Laboratory Services • Kannapolis, NC
Ratings by platform
- Aggregated review data: 4.9/5 (2,471 reviews)
What patients say
Patients praise
- efficient and fast service
- compassionate and friendly staff
- professional healthcare providers (Nurse Practitioners and PAs)
- convenient and clean facility
- accessible urgent care with good availability
- affordable care options
Common complaints
- occasional long wait times
- potential communication issues regarding appointment availability or clinic capacity
- some concerns about staff attentiveness during busy periods
In patients' words
"This was my first visit here and I was well taken care of by professional and caring staff . Their geniune concern and compassion for my health needs were top notch."
— Patient review, LocalityBiz"This place is awful. My husband was sick ... I have called and texted the number they said four times in the past HR. No response. ... 'No more patients today sorry' SO. You could have answered the phone or the texts to say that but instead were just gossiping."
— Patient review, LocalityBiz"I cant say enough about the care this team provides. They truly care and they operate like an actual family so when you become a patient it's like you are joining their family."
— Patient review, PromalluMore clinics in Kannapolis
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