MinuteClinic at CVS Locations in Kannapolis, North Carolina
Emergency Room • Kannapolis, NC
Ratings by platform
- Solv Health: 4.4/5 (based on 5 reviews) for generic retail clinics in the area (5 reviews for retail clinics in Kannapolis)
What patients say
Patients praise
- convenient, quick access to basic medical care
- some staff members praised as helpful and professional
- useful as an alternative for late-night shopping
Common complaints
- reports of poor customer service from pharmacy staff
- long wait times for prescriptions and service
- store cleanliness and maintenance concerns
- issues with understaffing impacting service quality
In patients' words
"I had one of the worst customer service experiences at this CVS, specifically with the pharmacist... She clearly stated that it would be close to closing time, but she would still be able to hand it to me... Emily had already clocked out and left without ever coming back to update me."
— LocalityBiz review of CVS Kannapolis"The overall experience was pretty good. Dr seemed to listen to what all I had to say... But dr listened and was very concerned and analyzing what I said."
— Solv Health retail clinic review in KannapolisMore clinics in Kannapolis
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