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Physicians Immediate Care | Bradley - WellNow Urgent Care

Urgent Care / Immediate CareKankakee, IL

★★★★☆4.3/51,112 reviews across 2 platforms

Ratings by platform

  • Solv Health (specific to Bradley location): 1.0 out of 5 stars
  • Birdeye (Aggregate for WellNow Urgent Care): 4.3 out of 5 stars (1,112 reviews)

What patients say

Patients praise

  • Some patients reported professional, caring interactions with medical staff
  • Convenience of walk-in services and virtual care options reported by some users

Common complaints

  • Billing issues, including unexpected charges, double billing, and overcharging for unnecessary tests
  • Long wait times, even with appointments
  • Poor communication or difficulty resolving billing disputes with customer support
  • Perceived inaccuracies in clinical advice

In patients' words

"Always a really long wait. Even when it's just a drug test, they'll have you wait and suffer for 30-45 min after your appointment."

Yelp

"This company is a complete scam. They run unnecessary tests and over bill your insurance to stick you with a huge bill."

Birdeye

"Avoid this place at all costs! They will try to overcharge you just hoping you pay it and not realize that you have been overcharged."

BBB

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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