Riverside Immediate Care Kankakee
Urgent Care / Immediate Care • Kankakee, IL
Ratings by platform
- Birdeye: 2.9/5 (10 reviews)
- Riverside Healthcare Patient Satisfaction Ratings: 4.9/5 (24 reviews)
What patients say
Patients praise
- professional and thorough clinical care from some staff members
- compassionate and friendly providers like Nurse Practitioner Hilda Kina
- effective treatment plans explained clearly
- convenience of 7-day-a-week walk-in service and on-site diagnostics
Common complaints
- reports of poor bedside manner from some providers
- complaints regarding wait times for appointments and walk-ins
- issues with administrative communication and front desk staff friendliness
- perceived difficulties in obtaining valid prescriptions
- concerns about billing/pricing transparency
In patients' words
"Never a bad experience at RMC Immediate Care! NP Hilda is ultimately the best!"
— Riverside Healthcare Patient Satisfaction Ratings"From check in to check out had wonderful care. Staff is professional and pleasant."
— Birdeye user review"This office doesn't value people time at all.you get scheduled for a time but don't expect to be seen for over an hour or two later."
— Kankakee-Illinois.uscompanies.net user reviewMore clinics in Kankakee
Midwest Express Clinic
Patients praise: Friendly and caring staff · Fast service and low wait times.
Physicians Immediate Care
Patients praise: Some patients reported professional, caring interactions with medical staff · Convenience of walk-in services and virtual care options reported by some users.
Riverside Medical Group - Cardiovascular Specialists
Patients praise: Doctors are perceived as caring, compassionate, and attentive · Clear and thorough explanations of diagnoses and treatment plans.
Prime Illinois Medical Group
Patients praise: High patient recommendation / satisfaction scores reported for Prime Healthcare St. Mary’s Hospital in Kankakee · Positive patient feedback about interventional cardiology physicians (e.g., caring/compassionate bedside manner and thorough listening).
Articularis Rheumatology Specialists
Patients praise: Knowledgeable and thorough physicians · Friendly, helpful, and compassionate staff.
OAK Orthopedics
Patients praise: friendly and professional staff · efficient appointment process.
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