Kalamazoo Therapy, Psychiatry & Addiction Treatment - Pine Rest
Addiction Treatment • Kalamazoo, MI
Ratings by platform
- Beaming Health: 3.00/5 (2 reviews)
- WebMD: 1/5 stars (based on 1 review) (1 review)
- Yelp: 1.6/5 stars (63 reviews)
- Rehab.com: 2.48/5 (42 reviews)
- Recovered.org: 3.85/5 (Not explicitly stated)
What patients say
Patients praise
- Some patients report finding helpful and kind staff members
- Some individual providers have been described as helpful by certain patients
- Clinic offers a multidisciplinary team including counselors, clinicians, and psychiatrists
Common complaints
- Poor administrative communication and scheduling errors
- Difficulty with medication refills and pharmacy communications
- Negative experiences with specific providers including perceived incompetence or lack of focus on patient care
- Frustration with organizational policies regarding substance use (e.g., cannabis use policies)
- Concerns about the quality and caliber of care in some instances
In patients' words
"The staff and Angela are very helpful and kind. i would definitely recommend all of them"
— WebMD"I’ve experienced provides with Major incompetence, rudeness and inability to even complete simple medication refills properly. ... I have never ever had such a horrible experience anywhere else. I think these people do care but the way the practice is run and the amount of time they spend with you, quality and cailber of Care is very lacking and does more damage than good."
— BBB (Customer Reviews)"They do not care about the health of their patients. Do not use Pine Rest if you are looking for mental health. Multiple times I attempted to have my medications refilled, they submit the wrong drug or don't submit at all and make you go with out the needed medications..."
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