Bronson Internal Medicine - John St. - Kalamazoo
Internal Medicine • Kalamazoo, MI
Ratings by platform
- Healthgrades (for Dr. Eric Shay): 4.3/5 stars (20 reviews)
- Bronson Health (for Dr. John Lawlor): 5.0/5 stars (based on Press Ganey surveys) (589 reviews)
- Bronson Health (for Dr. Eric Shay): 5.0/5 stars (based on Press Ganey surveys) (369 reviews)
What patients say
Patients praise
- Providers are described as caring, thorough, and excellent diagnosticians
- Patients appreciate doctors who listen well, include them in decision-making, and provide clear communication
- Some patients report long-term satisfaction with their primary care providers at this practice
Common complaints
- Reports of staff being dismissive, rude, or rushed during visits
- Some patients feel doctors can be condescending or overly clinical/humorless
- Concerns about a 'hands-off' approach to treating certain conditions
In patients' words
"Dr. Shay is my Dr period. I started with him, I believe from the beginning of his career... He has an Excellent support staff."
— Healthgrades review for Dr. Eric Shay"Dr. Shay can be hands-off and condescending. Examples include not treating bronchitis or pink eye as it will eventually go away on its own."
— Healthgrades review for Dr. Eric Shay"She was cold, dismissive, rude...and rushed."
— Yelp review for Bronson Internal Medicine - John St.More clinics in Kalamazoo
Beacon Kalamazoo Internal Medicine Portage 7775 Angling Rd
Patients praise: Professional and thorough care · Good bedside manner reported by many patients.
Internal Medicine | WMed
Patients praise: Providers described as genuine, caring, and professional · High quality of training for medical residents and fellows.
Ivy Rehab Physical Therapy – Kalamazoo – Texas Corners
Patients praise: Professional and expert staff · Friendly and encouraging atmosphere.
Dentist in Kalamazoo KZoo Family Dental- Dentist in Kalamazoo
Patients praise: Friendly, professional, and knowledgeable staff · Informative and clear explanations of treatment plans.
Bronson Rambling Road Pediatrics Oshtemo
Patients praise: High satisfaction with individual physicians' clinical care and compassion · Appreciation for providers who listen to patient/parent concerns.
Comparing your options?
Browse other Internal Medicine clinics, or filter by state and specialty to compare patient ratings.