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Drug & Alcohol Rehabs in Kalamazoo, MI - Recovery.com logo

Drug & Alcohol Rehabs in Kalamazoo, MI - Recovery.com

Addiction TreatmentKalamazoo, MI

★★★★☆4.2/5170 reviews across 3 platforms

Ratings by platform

  • Recovery.com (Gilmore Community Healing Center): 3.9/5 (29)
  • Recovery.com (Victory Clinical Services Kalamazoo): 4.0/5 (84)
  • Google Reviews (Enlightened Recovery Michigan): 4.5/5 (57)

What patients say

Patients praise

  • Compassionate and caring staff with personal recovery experience
  • Effective treatment programs that provide essential coping skills
  • High quality of therapy sessions and environment cleanliness (at specific facilities)
  • Supportive and life-changing recovery atmosphere

Common complaints

  • Poor communication and unresponsiveness from staff
  • Strict/restrictive policies (e.g., limitations on phone calls and visitations)
  • Concerns regarding facility cleanliness and unprofessional work environment
  • Negative experiences with specific staff interactions

In patients' words

"Enlightened Recovery saved my life. All of the staff are top tier and really care about you and your recovery. The groups are great and I learned a lot."

Enlightened Recovery Michigan Client Review

"The staff is all over the place, not very communicative & they tell you to call and checkup on your spouse & if you do... they complain you've "called too much!"... I wouldn't have called 3 times if you had enough staff to answer your phones!"

Gilmore Community Healing Center Client/Family Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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