Otolaryngology (ENT) & Audiology
Otolaryngology (Ear, Nose, and Throat) • Johnstown, NY
What patients say
Patients praise
- Professional and knowledgeable care
- Kind and caring bedside manner among several providers
- Effective treatment and positive long-term patient relationships
- Helpful and friendly office staff at various locations
- Clear explanations of testing and results
Common complaints
- Long wait times
- Perceived arrogance or condescension from certain providers
- Concerns about poor communication and lack of active listening
- Dissatisfaction with office staff interactions in some cases
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Patients praise: Thoroughness and knowledgeability · Professional and caring staff/providers.
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