Otolaryngology (ENT) & Audiology
Otolaryngology (Ear, Nose, and Throat) • Johnstown, NY
Ratings by platform
- Healthgrades (Dr. David Armstrong): 3.4/5 stars (30 reviews)
- Facebook (Ear, Nose, and Throat Associates): 86% recommend (46 reviews)
- Vitals (Dr. David Rogerson): 3.8/5 stars (14 ratings)
- US News (Dr. David Armstrong): 4/5 stars (71 reviews)
- US News (Dr. Kristin Brant): 5/5 stars (26 reviews)
- Healthgrades (Dr. Nicholas Masciotra): 3.7/5 stars (21 ratings)
- Vitals (Dr. Nicholas Masciotra): 4.7/5 stars (7 ratings)
- Birdeye/Google (Miracle-Ear Hearing Aid Center): 4.9/5 stars (103 reviews)
What patients say
Patients praise
- Professional and knowledgeable care
- Kind and caring bedside manner among several providers
- Effective treatment and positive long-term patient relationships
- Helpful and friendly office staff at various locations
- Clear explanations of testing and results
Common complaints
- Long wait times
- Perceived arrogance or condescension from certain providers
- Concerns about poor communication and lack of active listening
- Dissatisfaction with office staff interactions in some cases
In patients' words
"Wait times every single time are over an hour... Stop over booking!"
— Healthgrades (Dr. David Armstrong)"Best in the Johnstown area, best bedside manner, cares for his patients, very easy to talk to, great bedside manner, excellent surgeon."
— Vitals (Dr. Nicholas Masciotra)"Dr.Caitlyn is the best She explains testing&the results with graphs that are understandable.She is professional but personable at the same time."
— Yelp (Laurel Highlands Hearing and Balance)More clinics in Johnstown
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