Urology | Bassett Healthcare Network
Urology • Johnstown, NY
What patients say
Patients praise
- Urology specialists generally receive high individual patient ratings
- Patients frequently praise urologists for their bedside manner, clarity in explaining conditions, and professionalism
- Strong satisfaction reported with surgical outcomes and team-based care among urology patients
Common complaints
- Reports of long wait times for appointments and in waiting rooms
- Concerns regarding staff communication, professionalism, and responsiveness
- Mixed reviews on hospital-wide patient experience ratings
- Occasional reports of perceived neglect or lack of follow-through in care
In patients' words
"Dr. Raymond is a superb surgeon and pleasant and professional to deal with. He performed surgery on me and I am fully satisfied with the results."
— Vitals patient review"He and his staff worked so well as a team in dealing with an emergency operation I had to have to remove kidney stones. He was excellent in the surgery and all of his team were very caring."
— Vitals patient review"Bassett does have some really awful practitioners but my new one - Dr. VanHouten is excellent. He wanted to hear everything I went through and worked with me to get the help I need."
— Birdeye patient reviewMore clinics in Johnstown
Ear, Nose and Throat Care
Patients praise: Thoroughness and knowledgeability · Professional and caring staff/providers.
New Beginnings Plastic & Reconstructive Surgery
Patients praise: High satisfaction with surgical results and natural-looking outcomes. · Patients frequently praised the compassionate, kind, and professional bedside manner of surgeons and their office staff..
DiSanto-Rose Gary DMD
Patients praise: Caring and professional staff · Painless procedures.
Connected Chiropractic
Patients praise: Caring, friendly, and welcoming staff · Effective, gentle, and knowledgeable chiropractic care by Dr. Brad.
Nathan Littauer Hospital
Patients praise: High quality of clinical care and surgical expertise · Compassionate and informative bedside manner from several providers.
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