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Nathan Littauer Hospital

Otolaryngology (Ear, Nose, and Throat) • Johnstown, NY

★★★★★4.8/574 reviews across 4 platforms

Ratings by platform

  • WebMD Care: 4.0/5 (15 reviews)
  • Vitals: 4.9/5 (15 reviews)
  • US News Doctors: 5/5 (44 reviews)
  • Facebook: 86% recommend (46 reviews)

What patients say

Patients praise

  • High quality of clinical care and surgical expertise
  • Compassionate and informative bedside manner from several providers
  • Effective treatment and positive long-term outcomes for complex conditions

Common complaints

  • Long wait times and overbooking concerns
  • Perceived lack of empathy or poor bedside manner in specific providers
  • Complaints regarding communication, dismissiveness, or failing to address patient concerns

In patients' words

"Dr. Masciotra is an ace in his field... He is extremely thorough & extremely qualified. His confidence is apparent when he talks to you about your diagnosis & your options."

— Vitals review

"Very arrogant and condescending... Wait times every single time are over an hour. These are early morning appointments, how do you fall that far behind before 9:00am. Stop over booking!"

— Healthgrades review

"You can, and very well may complain about wait times, but any frustration erodes as soon as you're receiving treatment... well worth any wait time!"

— Vitals review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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