Otolaryngology
Otolaryngology (Ear, Nose, and Throat) • Johnstown, NY
Ratings by platform
- WebMD Care: 4.0/5 (15 ratings)
- Vitals: 4.9/5 (15 ratings, 4 written reviews)
- US News Doctors: 5/5 (44 reviews)
- Facebook: 86% recommend (46 reviews)
What patients say
Patients praise
- High quality of clinical care and surgical expertise
- Compassionate and informative bedside manner from several providers
- Effective treatment and positive long-term outcomes for complex conditions
Common complaints
- Long wait times and overbooking concerns
- Perceived lack of empathy or poor bedside manner in specific providers
- Complaints regarding communication, dismissiveness, or failing to address patient concerns
In patients' words
"Dr. Masciotra is an ace in his field... He is extremely thorough & extremely qualified. His confidence is apparent when he talks to you about your diagnosis & your options."
— Vitals review"Very arrogant and condescending... Wait times every single time are over an hour. These are early morning appointments, how do you fall that far behind before 9:00am. Stop over booking!"
— Healthgrades review"You can, and very well may complain about wait times, but any frustration erodes as soon as you're receiving treatment... well worth any wait time!"
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