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Urgent Care Clinic in Johnson City, TN - Ballad Health logo

Urgent Care Clinic in Johnson City, TN - Ballad Health

Urgent CareJohnson City, TN

★★★★☆4.4/578 reviews across 1 platforms

Ratings by platform

  • BestProsInTown / Wheree aggregators: 8.8/10 (Excellent) (78 (on BestProsInTown))

What patients say

Patients praise

  • Kind and helpful staff
  • Efficient service and short wait times
  • Thorough explanations and professional care from providers
  • Clean facilities

Common complaints

  • Concerns regarding upfront payment practices and discounts
  • General criticisms of Ballad Health as a system, including perceived monopoly issues
  • Negative experiences specifically linked to emergency department services within the broader health system

In patients' words

"Patients appreciate the doctors' attentiveness and explanation of medical concerns, as well as the low wait times. Many visitors have had positive experiences, praising the friendliness and compassion of every staff member they encountered."

BestProsInTown

"Do not pay for any Ballad Healthcare services up front. They entice you to pay upfront by offering a discount."

Better Business Bureau (BBB) Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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