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Johnson City Internal Medicine - SoFHA.net

Internal MedicineJohnson City, TN

★★★★★4.9/5895 reviews across 1 platforms

Ratings by platform

  • Birdeye: 4.9/5 (895 reviews)

What patients say

Patients praise

  • High satisfaction with individual physician care and staff friendliness
  • Compassionate and professional medical staff
  • Efficient handling of patient needs by specific providers

Common complaints

  • Billing and financial disputes
  • Management and administrative turnover issues
  • Reports of physician exodus and clinic closures affecting patient care continuity
  • Concerns regarding transparency and communication from the organization

In patients' words

"Dr. Shields is very caring, focused, and provides answers or addresses any concerns I may have."

Birdeye review

"We've been asking questions, and I feel they're hiding something... All we want is want transparency."

WCYB News report

"I will tell you that I could be dying and I would not go back to this place EVER."

Yelp customer review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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