Johnson City, TN | Urgent Care - Fast Pace Health
Urgent Care • Johnson City, TN
Ratings by platform
- Birdeye: 4.6/5 stars (Not explicitly stated total)
- Official Fast Pace Health (Urgent Care page): 4.9/5 stars (339 reviews)
- Trustpilot: 1.5/5 stars (TrustScore) (28 reviews (company-wide))
What patients say
Patients praise
- Speed and efficiency of visits for many patients
- Friendly, caring, and knowledgeable medical staff
- Convenience of walk-in services and online check-in/scheduling tools
- Clean and professional facilities
Common complaints
- Billing and unexpected charges (e.g., being charged for services previously stated as included)
- Long wait times for certain services or appointments
- Concerns regarding staff professionalism and conduct
- Difficulty reaching a person by phone to resolve billing or other issues
In patients' words
"Got in my on time and out within 30 minutes. Fast, efficient & caring. Everyone actually cared and made me feel valid with my diagnosis!"
— Birdeye review"If I could give negative stars I would... Worst experience I've ever had at an urgent Care."
— LocalityBiz review"A couple days later I receive a text message stating my card on file would be [charged] for 'my [tetanus shot]' which is a [service] the doctor had told me was included in my visit."
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