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Walk-In Care Locations | Jamestown, Ny. - UPMC logo

Walk-In Care Locations | Jamestown, Ny. - UPMC

Urgent Care • Jamestown, NY

★★★☆☆3.0/5910 reviews across 2 platforms

Ratings by platform

  • OpenNPI / CMS Data: 3/5 (910 reviews)
  • Yelp (18 reviews)

What patients say

Patients praise

  • Specific praise for individual doctors and nurses (e.g., bedside manner, listening to patients)
  • Instances of friendly and helpful staff experiences for serious medical conditions
  • Some positive feedback on surgical and emergency outcomes when staff connection was established

Common complaints

  • Long wait times for care, especially in the emergency department
  • Perceived lack of empathy or care from some staff members and doctors
  • Concerns regarding staff communication and responsiveness
  • Reports of inadequate treatment or assessment for non-life-threatening conditions

In patients' words

"Wait times to be seen, even for severe ailments has been a problem at this hospital for decades... doctors employed don’t seem to care one bit about the people that are seeking help."

— LocalityBiz Review

"It is much wiser to drive to UPMC Hamot in Erie if your condition allows... My recent 3 visits all pushing 10 hours or more, truly insane."

— LocalityBiz Review

"Dr Mark Haen is absolutely the best. He actually listens to patients and cares. Best bedside manner I've ever seen."

— Yelp Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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