Walk-In Care Locations | Jamestown, Ny. - UPMC
Urgent Care • Jamestown, NY
Ratings by platform
- OpenNPI / CMS Data: 3 out of 5 stars (overall hospital rating) (910 (HCAHPS survey))
- Yelp: Variable (individual reviews often reflect extreme experiences) (18 reviews)
What patients say
Patients praise
- Specific praise for individual doctors and nurses (e.g., bedside manner, listening to patients)
- Instances of friendly and helpful staff experiences for serious medical conditions
- Some positive feedback on surgical and emergency outcomes when staff connection was established
Common complaints
- Long wait times for care, especially in the emergency department
- Perceived lack of empathy or care from some staff members and doctors
- Concerns regarding staff communication and responsiveness
- Reports of inadequate treatment or assessment for non-life-threatening conditions
In patients' words
"Wait times to be seen, even for severe ailments has been a problem at this hospital for decades... doctors employed don’t seem to care one bit about the people that are seeking help."
— LocalityBiz Review"It is much wiser to drive to UPMC Hamot in Erie if your condition allows... My recent 3 visits all pushing 10 hours or more, truly insane."
— LocalityBiz Review"Dr Mark Haen is absolutely the best. He actually listens to patients and cares. Best bedside manner I've ever seen."
— Yelp ReviewMore clinics in Jamestown
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