Internal Medicine in Jamestown, NY - Find a UPMC Provider
Internal Medicine • Jamestown, NY
Ratings by platform
- UPMC Provider Portal (Dr. Evadne C. Ong): 4.9/5 (394 ratings, 121 reviews)
- Birdeye (Dr. Evadne C. Ong): 4.0/5 (13 reviews)
- UPMC Provider Portal (Dr. John M. Lamancuso): 4.9/5 (481 ratings, 89 reviews)
- Healthgrades/Vitals (Dr. John M. Lamancuso): 3.0 to 3.9/5 (2 to 8 reviews)
- US News Hospital Patient Experience Score (UPMC Chautauqua): 3/5 (N/A)
What patients say
Patients praise
- Strong professional reputations for long-standing local internists
- Patients describe providers as thorough, knowledgeable, and caring in many instances
- High ratings on official UPMC provider portals for major practitioners
- Long-term patient relationships spanning decades
Common complaints
- Condescending communication style reported by some patients
- Concerns about nursing staff phone etiquette and lack of tact
- Reports of rushed appointments and dismissive attitudes toward mental health or younger patients
- Hospital-level patient experience ratings lower than national averages
In patients' words
"Dr. LaMancuso is a very professional, and caring doctor. He takes pride in his work and listens to the concerns of his patients. I highly recommend Dr. LaMancuso as a physician."
— UPMC Provider Portal Review"Recently had to speak with a nurse via phone. Whomever nurse I spoke with phone skills were sub-par. No tact whatsoever. Been going to Dr. Ong for a few years and would like to continue, but she needs to check her boisterous nurse's phone skills."
— Birdeye Review"This guy will not care about you if you are under the age of 50. Acts like mental health is not a serious issue. Never took me seriously."
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