Internal Medicine in Jamestown, NY - Find a UPMC Provider
Internal Medicine • Jamestown, NY
What patients say
Patients praise
- Strong professional reputations for long-standing local internists
- Patients describe providers as thorough, knowledgeable, and caring in many instances
- High ratings on official UPMC provider portals for major practitioners
- Long-term patient relationships spanning decades
Common complaints
- Condescending communication style reported by some patients
- Concerns about nursing staff phone etiquette and lack of tact
- Reports of rushed appointments and dismissive attitudes toward mental health or younger patients
- Hospital-level patient experience ratings lower than national averages
In patients' words
"Recently had to speak with a nurse via phone. Whomever nurse I spoke with phone skills were sub-par. No tact whatsoever. Been going to Dr. Ong for a few years and would like to continue, but she needs to check her boisterous nurse's phone skills."
— Birdeye Review"This guy will not care about you if you are under the age of 50. Acts like mental health is not a serious issue. Never took me seriously."
— Healthgrades ReviewMore clinics in Jamestown
Family Health Medical Services
Patients praise: thorough and attentive care from certain providers (e.g., Dr. Whitmore, Dr. Persia) · friendly and professional staff members at specific locations (e.g., Allen St).
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Patients praise: physicians and advanced practice providers are described as caring, empathetic, and professional · providers are praised for taking the time to listen to patient concerns and explain diagnoses clearly.
Gastroenterology in Smithtown, NY - ProviderMatch - Catholic Health
Patients praise: Thorough and comprehensive care · Excellent bedside manner and kindness.
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