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Memorial Care Urgent Care on Morton | Jacksonville, IL logo

Memorial Care Urgent Care on Morton | Jacksonville, IL

Urgent Care • Jacksonville, IL

★★★☆☆2.8/530 reviews across 1 platforms

Ratings by platform

  • Birdeye (primarily sourced from Google reviews): 2.8/5 (30)
  • Facebook: 64% recommended (9)

What patients say

Patients praise

  • Some staff members are reported as friendly or nice
  • Accessible location and hours

Common complaints

  • Long wait times
  • Perceived lack of empathy or care from some staff members
  • Instances of unprofessional communication or assumptions by providers

In patients' words

"Friendly staff but God almighty are they slow. I was there for almost an hour before the first of five people before me were finally called to be seen."

— Birdeye/Google Review

"The front desk lady was nice and the first two nurses Who checked him in and took his vitals were really nice, but the last one who saw us... acted extremely annoyed that we were there and did not care at all."

— Birdeye/Google Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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