Healthcare - Jacksonville, IL
Urgent Care • Jacksonville, IL
Ratings by platform
- Birdeye: 3.5/5 stars (465 reviews)
- seniors.fyi: 2.4/5 stars (107 reviews)
- Hospital Cost Compare (HCAHPS): 69% of patients gave a rating of 9 or 10 out of 10 (300+ surveyed)
What patients say
Patients praise
- Good performance in specific clinical measures like blood clot prevention
- Efficient emergency department transfer times compared to state averages
- Majority of patients report positive overall ratings (9 or 10 on a 10-point scale)
- Effective post-discharge recovery information provision
Common complaints
- Long emergency department wait times
- Reports of unprofessional staff behavior or lack of compassion
- Concerns regarding facility cleanliness and maintenance
- Frustration with the billing and insurance processes
- Mixed experiences with communication from doctors and nurses
In patients' words
"The emergency room was disappointing, with nearly five hours of waiting for only a few patients."
— seniors.fyi"Long wait in ER so far with no toys or magazines unfortunately. The wait was so long we eventually left & went to Prompt Care."
— YelpMore clinics in Jacksonville
Arkansas Urgent Care | Baptist Health Walk-In Clinics
Patients praise: Efficient and quick service delivery · Friendly, compassionate, and professional staff/nurses.
UF Health Emergency + Urgent Care: Jacksonville, FL Emergency ...
Patients praise: quick and convenient access to care · professional staff interactions.
Hodges Urgent Care Clinic
Patients praise: Professional, compassionate, and knowledgeable medical staff · Clean facility environment.
Star medical clinic Primary& Urgent Care, Medical Office ...
Patients praise: friendly and compassionate staff · efficient and fast service mentioned by some patients.
Med First Jacksonville – Western Boulevard
Patients praise: Thorough and attentive care from specific providers (e.g., Dr. Haga, others mentioned) · Convenience of online booking options.
Ophthalmology - UF Health Jacksonville
Patients praise: Highly knowledgeable and professional physicians · Effective diagnosis and treatment of eye conditions.
Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.