Healthcare - Jacksonville, IL
Urgent Care • Jacksonville, IL
Ratings by platform
- Birdeye: 3.5/5 (465 reviews)
- seniors.fyi: 2.4/5 (107 reviews)
What patients say
Patients praise
- Good performance in specific clinical measures like blood clot prevention
- Efficient emergency department transfer times compared to state averages
- Majority of patients report positive overall ratings (9 or 10 on a 10-point scale)
- Effective post-discharge recovery information provision
Common complaints
- Long emergency department wait times
- Reports of unprofessional staff behavior or lack of compassion
- Concerns regarding facility cleanliness and maintenance
- Frustration with the billing and insurance processes
- Mixed experiences with communication from doctors and nurses
In patients' words
"The emergency room was disappointing, with nearly five hours of waiting for only a few patients."
— seniors.fyi"Long wait in ER so far with no toys or magazines unfortunately. The wait was so long we eventually left & went to Prompt Care."
— YelpMore clinics in Jacksonville
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Patients praise: Some staff members are reported as friendly or nice · Accessible location and hours.
UF Health Endocrinology
Patients praise: Highly knowledgeable and skilled medical staff · Providers who listen carefully and explain complex conditions clearly.
Gastroenterologists Near Me in Jacksonville, FL - Ascension
Patients praise: Professionalism and thoroughness of many specialists · Compassionate bedside manner reported by several patients.
Pediatric Care Physicians - Memorial Health
Patients praise: High praise for individual pediatricians' bedside manner, thoroughness, and professionalism · Many pediatric providers maintain strong positive ratings from patients.
Springfield Clinic Jacksonville
Patients praise: compassionate and empathetic patient care · thoroughness and expertise of medical providers.
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