
Springfield Clinic Jacksonville
Family Medicine • Jacksonville, IL
What patients say
Patients praise
- compassionate and empathetic patient care
- thoroughness and expertise of medical providers
- professionalism of office staff
- efficient appointment scheduling and office operations
- clean and welcoming facilities
Common complaints
- limited access to specialists and primary care physicians
- barriers related to cost, insurance coverage, and high deductibles
- difficulties navigating the healthcare system
- long wait times for appointments and limited availability
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