Jacksonville - 1000 Brabham Avenue
Urgent Care • Jacksonville, NC
Ratings by platform
- Wilmington Health Patient Satisfaction surveys: Individual providers frequently rated 4.6-5.0 out of 5 (Not specified (based on provider-specific satisfaction scores))
- Third-party directory/aggregator sites: 2.5/5
What patients say
Patients praise
- Patients report providers are kind, compassionate, and listen to concerns
- High provider-specific satisfaction scores (often 4.6+ out of 5) for individual practitioners
- Helpful and professional care reported for specific services like injections and primary care visits
Common complaints
- Aggregate online ratings from certain third-party review aggregators are low (approx. 2.5/5)
In patients' words
"Best primary care doctor I've seen in a long time! She's kind and compassionate and treats patients like they're people and not just a number."
— Wilmington Health patient satisfaction review for Dr. Stephanie Bouwer"Was treated very kindly. She is excellent at her job. Her injections are painless. She makes you feel comfortable and at ease."
— Wilmington Health patient satisfaction review for Aubrey Massaro, PA-CMore clinics in Jacksonville
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