Wilmington Health
Urgent Care • Jacksonville, NC
Ratings by platform
- Wilmington Health Patient Satisfaction surveys: 5.0/5
- Third-party directory/aggregator sites: 2.5/5
What patients say
Patients praise
- Patients report providers are kind, compassionate, and listen to concerns
- High provider-specific satisfaction scores (often 4.6+ out of 5) for individual practitioners
- Helpful and professional care reported for specific services like injections and primary care visits
Common complaints
- Aggregate online ratings from certain third-party review aggregators are low (approx. 2.5/5)
In patients' words
"Best primary care doctor I've seen in a long time! She's kind and compassionate and treats patients like they're people and not just a number."
— Wilmington Health patient satisfaction review for Dr. Stephanie Bouwer"Was treated very kindly. She is excellent at her job. Her injections are painless. She makes you feel comfortable and at ease."
— Wilmington Health patient satisfaction review for Aubrey Massaro, PA-CMore clinics in Jacksonville
Star Medical Clinic
Patients praise: friendly and compassionate staff · efficient and fast service mentioned by some patients.
Med First
Patients praise: Thorough and attentive care from specific providers (e.g., Dr. Haga, others mentioned) · Convenience of online booking options.
Onslow Memorial Hospital
Patients praise: High levels of compassion and care from staff and providers · Clear and concise explanations of treatment plans.
Onslow Internal Medicine and Primary Care
Patients praise: Professional and friendly office staff and medical team · Doctors who listen well, spend time with patients, and explain conditions thoroughly.
Coastal Carolina Internal Medicine PA
Patients praise: Providers are frequently praised for being good listeners, thorough, and compassionate · Many patients report positive experiences with the medical staff, particularly highlighting individual PAs and doctors for their kindness and expertise.
Coastal Carolina Internal Medicine PA
Patients praise: Professional and friendly staff · Thorough and knowledgeable medical providers (specifically Dr. Ros and Daina Barber).
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