
Coastal Carolina Internal Medicine: Internal Medicine & Medical Spa in ...
Hospitalist Services • Jacksonville, NC
Ratings by platform
- Birdeye (aggregating Google and other sources): 4.7 out of 5 stars (620 reviews)
- Yahoo Local: 3.0 out of 5 stars
- Yelp: 2.0 out of 5 stars (5 reviews)
What patients say
Patients praise
- Providers are frequently praised for being good listeners, thorough, and compassionate
- Many patients report positive experiences with the medical staff, particularly highlighting individual PAs and doctors for their kindness and expertise
- Office environment is often described as professional, clean, and welcoming
- Patients appreciate the efficiency and helpfulness of the support staff, including nurses and front desk personnel in many instances
Common complaints
- Occasional concerns regarding administrative communication, specifically regarding the lack of a patient portal for lab results and appointment tracking
- Isolated negative feedback from some patients concerning staff rudeness, billing issues, or perceived lack of compassion from certain providers
- Some reports of perceived decline in care standards over time
In patients' words
"Sydney Lowe is the best...She is a good listener which is a hard quality to find nowadays. I dont feel rushed with her and her nurse Destiny also is amazing."
— Birdeye review (Barbara H.)"I would really like to see a Patient Portal. All medical care has them but this one and isn't a good thing. Patients should be able to look on a portal for lab results, next appointments..."
— Yelp review (J W.)"Many patients highlight Dr. Ros’s thoroughness and friendly demeanor, appreciating the time he takes to listen and explain health issues clearly."
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