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Hospitalist ServicesJacksonville, NC

★★★★★4.7/5625 reviews across 3 platforms

Ratings by platform

  • Birdeye (aggregating Google and other sources): 4.7 out of 5 stars (620 reviews)
  • Yahoo Local: 3.0 out of 5 stars
  • Yelp: 2.0 out of 5 stars (5 reviews)

What patients say

Patients praise

  • Providers are frequently praised for being good listeners, thorough, and compassionate
  • Many patients report positive experiences with the medical staff, particularly highlighting individual PAs and doctors for their kindness and expertise
  • Office environment is often described as professional, clean, and welcoming
  • Patients appreciate the efficiency and helpfulness of the support staff, including nurses and front desk personnel in many instances

Common complaints

  • Occasional concerns regarding administrative communication, specifically regarding the lack of a patient portal for lab results and appointment tracking
  • Isolated negative feedback from some patients concerning staff rudeness, billing issues, or perceived lack of compassion from certain providers
  • Some reports of perceived decline in care standards over time

In patients' words

"Sydney Lowe is the best...She is a good listener which is a hard quality to find nowadays. I dont feel rushed with her and her nurse Destiny also is amazing."

Birdeye review (Barbara H.)

"I would really like to see a Patient Portal. All medical care has them but this one and isn't a good thing. Patients should be able to look on a portal for lab results, next appointments..."

Yelp review (J W.)

"Many patients highlight Dr. Ros’s thoroughness and friendly demeanor, appreciating the time he takes to listen and explain health issues clearly."

Wheree summary of patient feedback

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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