Live
Read now
Onslow Internal Medicine and Primary Care logo

Onslow Internal Medicine and Primary Care

Hospitalist Services • Jacksonville, NC

★★★★★4.9/54,696 reviews across 3 platforms

Ratings by platform

  • Baptist Primary Care - Beaches Internal Medicine: 4.9/5 (2,902 reviews)
  • Baptist Primary Care - Southbank Plaza (4,777 reviews)
  • Dr. Kara Teruya, MD: 5.0/5 (1,794 reviews)

What patients say

Patients praise

  • Physicians are frequently praised for being knowledgeable, attentive listeners, and thorough
  • Patients appreciate when doctors spend adequate time to explain concerns rather than rushing
  • Many offices are described as clean, professional, and well-organized, particularly larger systems like Baptist Primary Care
  • Convenience of on-site services like lab work and responsive online patient portals
  • Friendly, efficient, and welcoming support staff in top-rated practices

Common complaints

  • Long wait times for appointments and office visits
  • Difficulties in phone communication and reaching offices
  • Reports of rude, dismissive, or unprofessional front-desk/office staff behavior
  • Issues with billing processes and administrative follow-through
  • Occasional reports of rushed appointments or poor bedside manner

In patients' words

"Laura Logan has been my provider for over 6 years. She is kind, knowledgeable, thorough you don’t feel rushed when you come in with an issue. Office staff is also amazing and attentive."

— Baptist Primary Care - Beaches Internal Medicine patient survey

"The office staff is rude and do not truly care about your health... Dr. Vu in general is not personable, makes excuses for when they mess up and fail."

— Healthgrades review of Dr. Kristie Vu

"I feel heard, understood, and well guided in my care plan. I am grateful Dr. Teruya is so gifted at her craft and cares about her patients."

— Dr. Kara Teruya patient survey

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

More clinics in Jacksonville

Coastal Carolina Internal Medicine PA

★★★★★4.7/5(625 reviews · 3 platforms)

Patients praise: Providers are frequently praised for being good listeners, thorough, and compassionate · Many patients report positive experiences with the medical staff, particularly highlighting individual PAs and doctors for their kindness and expertise.

Jacksonville, NCHospitalist Servicespositive

Onslow Memorial Hospital

★★★★★5.0/5(36 reviews · 1 platform)

Patients praise: High levels of compassion and care from staff and providers · Clear and concise explanations of treatment plans.

Jacksonville, NCOncologymixed

Coastal Carolina Internal Medicine PA

★★★★★4.7/5(620 reviews · 1 platform)

Patients praise: Professional and friendly staff · Thorough and knowledgeable medical providers (specifically Dr. Ros and Daina Barber).

Jacksonville, NCGeriatric Medicinepositive

See all clinics in Jacksonville →

Comparing your options?

Browse other clinics in Jacksonville, or filter by state and specialty to compare patient ratings.

More clinics in Jacksonville