Med First
Urgent Care • Jacksonville, NC
Ratings by platform
- Trucker Guide: 3.2/5 (832 reviews)
- Solv Health: 2.0/5 (5 reviews)
What patients say
Patients praise
- Thorough and attentive care from specific providers (e.g., Dr. Haga, others mentioned)
- Convenience of online booking options
- Clean facilities
- Efficient occupational health services for some users
- Professional and friendly experiences for some patients
Common complaints
- Long wait times, including for those with appointments
- Rude or disinterested front desk and administrative staff
- Difficulties in reaching the clinic by phone
- Concerns regarding communication, including follow-up on tests and medications
- Unexpected billing and charges for tests performed without clear consent
- Dismissive bedside manner from some providers
In patients' words
"Dr Haga is just the best. They have always taken good care of me! Especially if I didn’t have an appointment. They always managed to work me in."
— Birdeye review"The staff was unfriendly and came across as rude throughout the entire visit. They also ran multiple tests without informing me or getting my consent, which resulted in unexpected charges of several hundred dollars. The doctor was dismissive, pushy, and did not listen to me as the patient."
— Yelp reviewMore clinics in Jacksonville
Star Medical Clinic
Patients praise: friendly and compassionate staff · efficient and fast service mentioned by some patients.
Onslow Memorial Hospital
Patients praise: High levels of compassion and care from staff and providers · Clear and concise explanations of treatment plans.
Onslow Internal Medicine and Primary Care
Patients praise: Professional and friendly office staff and medical team · Doctors who listen well, spend time with patients, and explain conditions thoroughly.
Coastal Carolina Internal Medicine PA
Patients praise: Providers are frequently praised for being good listeners, thorough, and compassionate · Many patients report positive experiences with the medical staff, particularly highlighting individual PAs and doctors for their kindness and expertise.
Coastal Carolina Internal Medicine PA
Patients praise: Professional and friendly staff · Thorough and knowledgeable medical providers (specifically Dr. Ros and Daina Barber).
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.