Med First Jacksonville – Western Boulevard
Urgent Care • Jacksonville, NC
Ratings by platform
- Birdeye (Aggregate): 4.2 out of 5 stars (aggregated across platforms) (1,161 reviews (overall system-wide aggregate))
- Trucker Guide: 3.2 out of 5 stars (832 reviews)
- Solv Health: 2.0 out of 5 stars (5 ratings)
What patients say
Patients praise
- Thorough and attentive care from specific providers (e.g., Dr. Haga, others mentioned)
- Convenience of online booking options
- Clean facilities
- Efficient occupational health services for some users
- Professional and friendly experiences for some patients
Common complaints
- Long wait times, including for those with appointments
- Rude or disinterested front desk and administrative staff
- Difficulties in reaching the clinic by phone
- Concerns regarding communication, including follow-up on tests and medications
- Unexpected billing and charges for tests performed without clear consent
- Dismissive bedside manner from some providers
In patients' words
"Dr Haga is just the best. They have always taken good care of me! Especially if I didn’t have an appointment. They always managed to work me in."
— Birdeye review"The staff was unfriendly and came across as rude throughout the entire visit. They also ran multiple tests without informing me or getting my consent, which resulted in unexpected charges of several hundred dollars. The doctor was dismissive, pushy, and did not listen to me as the patient."
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