Springfield Clinic Pediatrics | Pediatrics in Springfield, Illinois
Pediatrics • Jacksonville, IL
Ratings by platform
- Facebook (Springfield Clinic Pediatrics): 94% recommend (27 reviews)
- Facebook (Springfield Clinic Jacksonville): 92% recommend (56 reviews)
- TrustReviewers: 5.0 out of 5 (1 review)
- Yelp (Springfield Clinic overall): Not explicitly provided overall star rating (55 reviews)
What patients say
Patients praise
- Compassionate, attentive, and thorough care from doctors and nursing staff
- Positive bedside manners and professionalism of medical providers
- Family-friendly and child-focused facilities in Springfield
- Friendly and helpful receptionist staff in some locations
Common complaints
- Frustrations with billing and insurance coverage disputes, particularly concerning Blue Cross Blue Shield of Illinois network changes
- Reports of long wait times for appointments and delays without adequate communication
- Challenges with customer service interactions related to administrative or billing matters
In patients' words
"The doctor and her staff are always available in person or via the phone. Very thorough and relatable with her patients, wouldn't hesitate to recommend the doctor and her staff."
— Vitals review for Dr. Claudine Gillison (Springfield Clinic Pediatrics)"Truly, we're the ones stuck in the middle while they're bickering over the dollar. Both organizations don't look favorable at all."
— Patient quote regarding insurance dispute (Springfield State Journal-Register)More clinics in Jacksonville
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