Springfield Clinic Pediatrics
Pediatrics • Jacksonville, IL
Ratings by platform
- Facebook (Springfield Clinic Pediatrics): 94% recommend (27 reviews)
- TrustReviewers: 5.0/5 (1 review)
What patients say
Patients praise
- Compassionate, attentive, and thorough care from doctors and nursing staff
- Positive bedside manners and professionalism of medical providers
- Family-friendly and child-focused facilities in Springfield
- Friendly and helpful receptionist staff in some locations
Common complaints
- Frustrations with billing and insurance coverage disputes, particularly concerning Blue Cross Blue Shield of Illinois network changes
- Reports of long wait times for appointments and delays without adequate communication
- Challenges with customer service interactions related to administrative or billing matters
In patients' words
"The doctor and her staff are always available in person or via the phone. Very thorough and relatable with her patients, wouldn't hesitate to recommend the doctor and her staff."
— Vitals review for Dr. Claudine Gillison (Springfield Clinic Pediatrics)More clinics in Jacksonville
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Patients praise: compassionate and empathetic patient care · thoroughness and expertise of medical providers.
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