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Pediatric Care Centers

Pediatrics • Jacksonville, IL

★★★☆☆3.2/510 reviews across 1 platform

Ratings by platform

  • My Needs Network (24/7 Pediatric Care Centers): 3.2/5 (10 reviews)

What patients say

Patients praise

  • Knowledgeable, kind, and professional pediatricians who provide thorough, patient care
  • Efficient, clean, and welcoming office environments at some locations
  • Strong rapport and trust built with long-term pediatricians
  • Helpful nursing and support staff in specific practices

Common complaints

  • Long wait times for appointments and in the waiting room
  • Frustrating, unprofessional, or rude office and front desk staff
  • Difficulties communicating directly with office staff due to call centers or unresponsive systems
  • Challenges with scheduling sick visits or obtaining timely referrals/refills
  • Inconsistent or poor quality of care in some practice settings
  • Concerns regarding office cleanliness and organization

In patients' words

"The medical staff are great but the office staff are incredibly frustrating."

— Review of 24/7 Pediatric Care Centers

"Dr. Arango is absolutely the best! I am so incredibly grateful to have him as my son's pediatrician. He ALWAYS goes above and beyond for us."

— Healthgrades Review

"The Doctors, staff, nurses they listen to your issue and make sure you get the best care. Thank you guys."

— Ratings.MD Review for Baptist Pediatrics

"Practice has went downhill fast over the years staff constantly changes... The level of care seems to be lacking also and alot of miscommunication going on."

— Review of First Coast Pediatrics

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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