Mayo Clinic Comprehensive Cancer Center in Florida
Oncology • Jacksonville, FL
Ratings by platform
- CMS HCAHPS/Momentary Labs: 4/5 stars (947 surveys)
- U.S. News & World Report: 95% recommendation rate (Not explicitly stated)
- Yelp: 3.1/5 stars (229 reviews)
What patients say
Patients praise
- Highly responsive medical staff and expert physician communication
- Efficient scheduling and appointment coordination across departments
- High cleanliness standards and hotel-like, modern facilities
- Effective patient portal for quick access to test results and records
- High patient willingness to recommend the facility
Common complaints
- Overwhelming anxiety in waiting areas despite facility quality
- Difficulty with initial online check-in processes for some patients
In patients' words
"My only regret is not having consulted Mayo from the beginning... The patient portal is amazing. Every dept I had contact with prior to my surgery was amazing."
— Mayo Clinic Connect Discussion"Walking into Mayo was an experience in itself—it felt more like a high-end hotel than a clinic... the moment the care team started talking, I felt a huge sense of relief."
— Mayo Clinic Connect DiscussionMore clinics in Jacksonville
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