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CSNF

Oncology • Jacksonville, FL

★★★★☆3.8/545 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.8/5 (45 reviews)
  • Facebook: 94% recommend (60 reviews)

What patients say

Patients praise

  • Highly compassionate and dedicated oncologists
  • Professional, kind, and knowledgeable nursing staff
  • Patient-centered approach with thorough explanations of treatments
  • Convenient on-site pharmacy and support services
  • Family-like and welcoming clinic atmosphere

Common complaints

  • Billing and insurance coordination issues
  • Difficulty communicating with office staff or management
  • Unreasonable waiting times for appointments or treatment
  • Occasional reports of feeling rushed or experiencing impersonal service

In patients' words

"He is never to busy to talk and explain things so you understand them... I trust Doctor Thomas with my health care completely."

— Patient review of Dr. Unni Thomas

"Staff here needs a refresher course in patient care management. The manager and financial advisor is never available. My family member was denied treatment because of an error in billing."

— Patient review regarding administrative/billing issues

"Patients say the provider is warm, kind, and easy to talk to, with many describing feeling comfortable and never rushed during appointments."

— Healthgrades review summary for Dr. Thomas Davis

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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