Baptist Primary Care Internal Medical Group Office

Patients praise

• Professional and courteous staff
• Knowledgeable and thorough providers
• Clean and secure office environments
• Efficient and timely care in specific practices

Common complaints

• Difficulty scheduling appointments and frequent cancellations
• Long hold times on the phone
• Challenges reaching the actual office staff directly, often routed through a third-party answering service
• Perceived lack of personal attention in larger practice settings