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Emergency MedicineJacksonville, FL

★★☆☆☆2.1/596 reviews across 2 platforms

Ratings by platform

  • Yelp (UF Health Jacksonville): 2.1/5 stars (96 reviews)
  • Solv Health (Mayo Clinic Jacksonville): 3.4/5 stars (Not explicitly stated (solvhealth))
  • HospitalStats (Ascension St. Vincent's Riverside): Average (Patient Rating) (Not explicitly stated)

What patients say

Patients praise

  • Professional and kind nursing staff in specific instances
  • Cleanliness of facilities and rooms
  • Some physicians praised for communication skills and quality of care

Common complaints

  • Long emergency department wait times
  • Staff responsiveness to patient needs and requests
  • Frustrations with billing and insurance coverage policies
  • Perceived lack of clear communication regarding diagnoses or treatment plans

In patients' words

"Tech parker was so sweet & kind , He gave us the best care , he made sure we had everything we needed plus more."

Yelp (UF Health Jacksonville)

"Try 5 hours and still not seen yet."

HospitalStats (Mayo Clinic Jacksonville)

"Mayo should be ashamed of themselves I live in Florida and tried to make an appointment here at Mayo in Jacksonville and was very disappointed that they Do Not accept any Medicare Advantage plans here."

Rate A Hospital (Mayo Clinic)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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