UF Health Jacksonville
Emergency Medicine • Jacksonville, FL
What patients say
Patients praise
- Friendly, knowledgeable, and compassionate medical staff (doctors and nurses)
- Efficient and professional service in emergency and urgent care settings
- Generally thorough and helpful treatment process
- Cleanliness and organized environment in some centers
- High willingness to recommend among a segment of patients
Common complaints
- Long wait times
- Occasional concerns regarding pain management efficacy
- Mixed feedback on front desk and administrative staff (e.g., rude behavior, discharge processing delays)
- Communication gaps during care transitions
In patients' words
"Having been to several Emergency Rooms recently and over the years, I have refused ever coming to Shands."
— Yelp reviewMore clinics in Jacksonville
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