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Springfield Clinic

Critical Care Medicine • Jacksonville, IL

Ratings by platform

  • Vitals: 3.6/5

What patients say

Patients praise

  • Professional and caring medical staff
  • Clean and well-maintained facility environment
  • Efficient and friendly service in many departments
  • Physicians who listen and explain treatment options thoroughly

Common complaints

  • Occasional complaints regarding billing and insurance issues
  • Some reports of long wait times for specific appointments
  • Mixed experiences with communication from administrative/reception staff

In patients' words

"I always have an excellent experience at the Springfield Clinic. Friendly staff taken care of quickly and always with a smile. The Clinic is always clean and beautiful to walk into."

— LocalityBiz Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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