Critical Care Medicine | Springfield Clinic Medical Specialties
Critical Care Medicine • Jacksonville, IL
Ratings by platform
- Vitals: 3.6/5 for Dr. Michael Niel Fenner, MD (Critical Care Medicine) (Not specified for the practice as a whole)
What patients say
Patients praise
- Professional and caring medical staff
- Clean and well-maintained facility environment
- Efficient and friendly service in many departments
- Physicians who listen and explain treatment options thoroughly
Common complaints
- Occasional complaints regarding billing and insurance issues
- Some reports of long wait times for specific appointments
- Mixed experiences with communication from administrative/reception staff
In patients' words
"I always have an excellent experience at the Springfield Clinic. Friendly staff taken care of quickly and always with a smile. The Clinic is always clean and beautiful to walk into."
— LocalityBiz Review"Everyone I encountered today during my visit was extremely friendly and helpful. Dr. Norton was very straightforward and explained everything to me... I would highly recommend this practice."
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