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Critical Care - UF Health Jacksonville

Critical Care MedicineJacksonville, IL

★★★☆☆3.3/5930 reviews across 2 platforms

Ratings by platform

  • U.S. News & World Report: 87% patient recommendation rate reported by U.S. News & World Report (2862 (referenced in historical data))
  • Vivian Health: 3.3 out of 5 stars (40 reviews)
  • Facebook: 72% recommendation rate (1,149 reviews)
  • Birdeye: 3.3 out of 5 stars (890 reviews (specifically for UF Health North))

What patients say

Patients praise

  • strong praise for medical expertise and lifesaving interventions
  • commendations for compassionate and dedicated staff in critical situations
  • appreciation for effective rehabilitation and recovery care
  • acknowledgment of the hospital as a hub for advanced specialized medical care

Common complaints

  • reports of poor communication and unhelpful staff
  • complaints regarding scheduling and appointment delays
  • concerns about hospital environment and security
  • allegations of negligence or improper care in some reviews

In patients' words

"Hills says her experience at UF Health Jacksonville was tremendous. She attributes her recovery to the staff helping her to not give up and pushing her to improve every day."

UF Health Jacksonville - Open Lines article

"They taught me how to get out of bed, transfer to my wheelchair and strengthen my leg... They went above and beyond their jobs."

UF Health Jacksonville - Patient success story

"DON’T GO HERE!!! STAY AWAY!!! BAD DOCTORS!!! WRONG DIAGNOSIS!!!"

LocalityBiz - Patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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