Henry Ford Family Medicine - North Street
Primary Care • Jackson, MI
Ratings by platform
- Birdeye: 4.6 out of 5 stars (300 reviews)
- Facebook: 88% recommendation rate (21 reviews)
What patients say
Patients praise
- polite and helpful staff
- compassionate and caring primary care physicians
- quick and efficient service experiences for some patients
- welcoming environment for children
- convenient access to on-site services like blood work
Common complaints
- long wait times for appointments and phone calls
- perceived lack of concern or thoroughness in care
- issues with insurance handling and scheduling/cancellations
- negative experiences with the nurse line
In patients' words
"My Primary Dr. Maria Soto has been Compassionate, Caring and has worked with me through all my Medical Issues."
— Birdeye user review"Waited almost 3 hours with a child who was throwing up and had a 103 fever... We walked in feeling horrible and walked out feeling even worse."
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