Henry Ford Family Medicine
Primary Care • Jackson, MI
Ratings by platform
- Birdeye: 4.6/5 (300 reviews)
- Facebook: 88% recommend (21 reviews)
What patients say
Patients praise
- polite and helpful staff
- compassionate and caring primary care physicians
- quick and efficient service experiences for some patients
- welcoming environment for children
- convenient access to on-site services like blood work
Common complaints
- long wait times for appointments and phone calls
- perceived lack of concern or thoroughness in care
- issues with insurance handling and scheduling/cancellations
- negative experiences with the nurse line
In patients' words
"My Primary Dr. Maria Soto has been Compassionate, Caring and has worked with me through all my Medical Issues."
— Birdeye user review"Waited almost 3 hours with a child who was throwing up and had a 103 fever... We walked in feeling horrible and walked out feeling even worse."
— Birdeye user reviewMore clinics in Jackson
Henry Ford Orthopedics
Patients praise: High surgical success and resolution of pain for many patients · Appreciation for doctors' clinical expertise and knowledgeable, clear explanations of conditions.
Medical Group | Trinity Health Michigan
Patients praise: knowledgeable and compassionate care from specific providers · staff who listen to patient concerns and explain care plans clearly.
Neurology | Corewell Health
Patients praise: Knowledgeable and insightful care · strong listening skills and bedside manner.
Henry Ford Sports Medicine
Patients praise: knowledgeable and professional physicians · clear communication regarding diagnoses and treatment plans.
Azam Basheer, M.D.
Patients praise: Professional and humble bedside manner · Clear explanations of conditions and procedures.
Sports Medicine | Trinity Health Michigan
Patients praise: Compassionate and knowledgeable care reported by patients in orthopedics/sports medicine settings · High physician satisfaction ratings, with specific specialists receiving 4.9 out of 5 stars in patient surveys.
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