Ophthalmologists, Optometrists, & Eye Doctors in Jackson, MI
Optometry • Jackson, MI
Ratings by platform
- Better Business Bureau (Specialty Eye Institute): BBB Rating: Not Accredited, 4 complaints filed in 3-year period (4 complaints)
- Healthgrades (Dr. Steven Johnson): 3.0 out of 5 stars (2 reviews)
- Vitals (Dr. Paul H. Ernest): 4.0 out of 5 stars (11 reviews)
What patients say
Patients praise
- Some patients praise doctors for being personable and thorough.
- High level of trust in certain long-standing providers.
- Comprehensive eye care and surgical expertise offered by several local clinics.
Common complaints
- Reports of long wait times and being "stood up" by providers.
- Complaints regarding dismissive or impatient staff and doctors.
- Specific allegations of misdiagnosis or unnecessary procedures.
- Management and workplace culture concerns within some practices.
In patients' words
"Toxic environment, hr will not help you, management is a joke and abusive, company will retaliate."
— Specialty Eye Institute (BBB Review)"Stood me up. At least 25 minutes late ( i left at that point ) staff knew but were cowards."
— Dr. Steven Johnson (Healthgrades)"He cut my cornea 'accidently', was rude and arrogant and put a lens in an eye that later my doctor said did not need it."
— Dr. Paul H. Ernest (Vitals)"Best place hands down and Dr. Johnson is the greatest! Top notch care and expertise."
— Jackson Vision LLC WebsiteMore clinics in Jackson
Cardiothoracic Surgery - Find a Doctor | St. Dominic Memorial Hospital
Patients praise: High performance in cardiovascular surgery quality metrics (e.g., CABG, AVR) · Many individual doctors at St. Dominic have high patient ratings (4.8-5.0 range).
Obstetrics & Gynecology - St. John's Health
Patients praise: high patient recommendation rates (86-88% for the facility) · praised for attentive, competent, and caring nursing and medical staff in the birthing center and other departments.
Henry Ford Orthopedics - Jackson
Patients praise: High surgical success and resolution of pain for many patients · Appreciation for doctors' clinical expertise and knowledgeable, clear explanations of conditions.
West Tennessee Medical Group Neuroscience & Spine | Jackson
Patients praise: Physicians praised for being knowledgeable, attentive, and thorough · Effective communication and willingness to take time with patients reported for specific providers.
The Urology Clinic
Patients praise: Professional, knowledgeable, and caring physicians · Timely service and efficient examinations.
West Tennessee Medical Group Pulmonology | Jackson
Patients praise: high-quality clinical performance metrics (CMS/MIPS scores) · specialized expertise in respiratory conditions and lung cancer.
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