Integrated Health Clinic - LifeWays
Integrated Health • Jackson, MI
Ratings by platform
- Google (via Nursa): 3.0 out of 5 stars (2 reviews)
- Google: 3.3 out of 5 stars (15 reviews)
- Indeed (employees): 3 out of 5 stars (4 reviews)
What patients say
Patients praise
- Appreciation for specific doctors who listen, show genuine concern, and include patients in treatment planning
- Acknowledgment of the value of the agency in helping individuals navigate tough life choices and recover from crises
Common complaints
- Reports of poor customer service, including long hold times and staff hanging up on callers
- Perceived lack of professional care and worsening mental health conditions over time
- Frustrations regarding system navigation, access to authorized services, and gaps in care provision for youth and families
- Allegations of staff dishonesty by some former clients
In patients' words
"Lifeways gives us rational answers to the tougher choices in people’s upset lives… Highly recommended!"
— Best Rehabs (from an alum)"I love my Doctor at Lifeways. She truly is concerned takes time with her patients and genuinely cares and LISTENS. She doesn’t force you to do anything and makes sure you are apart of your treatment plan."
— Best Rehabs (from a former client)"Worst place to go in Jackson I was there for 7 years I got worse over the 7 years that I was there when I entered I was walking 5 miles a day exercising ..."
— YelpMore clinics in Jackson
Locations
Patients praise: Friendly, supportive, and welcoming staff · Helpful and knowledgeable front-desk or nursing personnel.
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Patients praise: Physicians praised for being knowledgeable, attentive, and thorough · Effective communication and willingness to take time with patients reported for specific providers.
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Patients praise: Professional, knowledgeable, and caring physicians · Timely service and efficient examinations.
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