Cayuga Health | Cancer Center
Cancer Care (Oncology) • Ithaca, NY
Ratings by platform
- Yelp (Cayuga Medical Center general): 90 out of 100 (overall patient rating) (53 reviews (Yelp))
- U.S. News & World Report (Cayuga Medical Center general): 88% (satisfaction/willingness to recommend) (N/A)
What patients say
Patients praise
- High level of physician compassion and knowledge
- Effective use of nurse navigators to guide patients
- Personalized and supportive care environment
- Good communication with primary care doctors
Common complaints
- Administrative and billing concerns
- Extended wait times for appointments
- Inconsistent patient experiences with broader hospital services
- Facility accessibility/logistics at specific offices
In patients' words
"Dr. Bael is by far the kindest doctor I have ever met. He had just met me, and had terrible news to tell me ... but he was wonderful - everything that I have always wanted in a doctor (kind, compassionate, caring, honest)."
— Vitals review for Dr. Timothy Bael"Everyone made me feel like the most important patient ever."
— Cayuga Health patient testimonial"Even offices that have been absorbed by this new conglomerate are horrible. Billing is a nightmare."
— Yelp review of Cayuga Medical CenterMore clinics in Ithaca
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