Physical Medicine and Rehabilitation | Conditions & Treatments
Physical Medicine and Rehabilitation • Irving, TX
Ratings by platform
- Google reviews via third-party directory sites: 4.9/5 stars (99 reviews (Baylor Scott & White Outpatient Rehab - Las Colinas Kinwest))
- Healthgrades (Dr. Whitney Chouteau): 4.2/5 stars (38 reviews)
- US News Doctors (Dr. David C. Lo): 5/5 stars (6 reviews)
What patients say
Patients praise
- professional and caring providers initially
- comprehensive and effective therapy/rehab approaches
- good patient outcomes and recovery progress
- highly recommended specialists for specific conditions like stroke and brain injury
Common complaints
- billing and insurance confusion
- poor office management/staff communication
- long wait times
- difficulty seeing the actual physician versus physician assistants
- abrupt discharge from practice due to insurance/financial changes
In patients' words
"The current office is horrific and extremely unfair to all patients. The current staff has no clue about Medical Insurance, billing, patient care or common sense... I had to see Josette [PA]... I think I saw the MD 1 or possibly 2 times in all 2019."
— Healthgrades patient review for Dr. Whitney Chouteau"We were impressed by their comprehensive therapy approaches and individualized attention."
— Patient success story for Baylor Scott & White Institute for RehabilitationMore clinics in Irving
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