UT Southwestern Medical Center
Physical Medicine and Rehabilitation • Irving, TX
Ratings by platform
- Google reviews via third-party directory sites: 4.9/5 (99 reviews)
What patients say
Patients praise
- professional and caring providers initially
- comprehensive and effective therapy/rehab approaches
- good patient outcomes and recovery progress
- highly recommended specialists for specific conditions like stroke and brain injury
Common complaints
- billing and insurance confusion
- poor office management/staff communication
- long wait times
- difficulty seeing the actual physician versus physician assistants
- abrupt discharge from practice due to insurance/financial changes
In patients' words
"The current office is horrific and extremely unfair to all patients. The current staff has no clue about Medical Insurance, billing, patient care or common sense... I had to see Josette [PA]... I think I saw the MD 1 or possibly 2 times in all 2019."
— Healthgrades patient review for Dr. Whitney Chouteau"We were impressed by their comprehensive therapy approaches and individualized attention."
— Patient success story for Baylor Scott & White Institute for RehabilitationMore clinics in Irving
Texas Star Rehab & Performance
Patients praise: friendly and welcoming staff · effective and personalized treatment plans.
Texas Health Physicians Group
Patients praise: Doctors are frequently described as knowledgeable, thorough, and attentive listeners · Patients appreciate providers who take the time to explain health conditions and treatment options clearly.
Primary Care in Irving, TX
Patients praise: Strong emphasis on doctor accessibility and professional experience · High patient satisfaction regarding doctor attentiveness and listening skills.
Baylor Scott & White Cottonwood Cardiology
Patients praise: Efficient check-in processes · Professional, attentive, and caring physician interactions.
Mental Health Resource Guide
Patients praise: Highly praised staff and providers for being caring, compassionate, knowledgeable, and good listeners · Appreciation for staff accessibility and responsiveness to patient needs.
Irving Foot and Ankle
Patients praise: professional and warm demeanor of the doctors, specifically Dr. Olsen · thorough explanations of treatment options and care plans.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other clinics in Irving, or filter by state and specialty to compare patient ratings.