Texas Health Physicians Group
Family Medicine • Irving, TX
Ratings by platform
- Texas Primary & Pediatric Care testimonials: 4.91/5 (103 reviews)
What patients say
Patients praise
- Doctors are frequently described as knowledgeable, thorough, and attentive listeners
- Patients appreciate providers who take the time to explain health conditions and treatment options clearly
- High levels of trust and long-term relationships, with many patients seeing the same doctor for decades
- Staff at these clinics are often characterized as friendly, professional, and helpful
- Patients frequently feel "cared for" and recommend these providers to family and friends
Common complaints
- Concerns regarding office systems such as computer documentation time interfering with patient interaction
- Dissatisfaction with short appointment durations for annual wellness visits
- Perception of being focused on billing for extra visits rather than addressing all patient concerns
- Occasional reports of blunt communication or "missing" bedside manner despite high clinical skill
In patients' words
"Dr. Freeman always takes the time to listen and explain."
— Healthgrades review for Dr. Patrick Scott Freeman"Not like to continue them as PCP anymore. More focused in charging for additional visit instead of listening patient issues."
— Irving Coppell Primary Care and Pediatrics testimonial"I know when I walk thru his door that I Will definitely be taken care of 100% PLUS. He will explain everything to me complete and clearly and explains options."
— Healthgrades review for Dr. Christopher Shelton"This care provider is very skilled. As a result, I always leave annoyed by his missing bedside manner."
— Healthgrades review for Dr. Jack IrelandMore clinics in Irving
Primary Care in Irving, TX
Patients praise: Strong emphasis on doctor accessibility and professional experience · High patient satisfaction regarding doctor attentiveness and listening skills.
Irving Coppell Primary Care and Pediatrics
Patients praise: kind, compassionate, and attentive providers · staff friendliness and helpfulness.
Baylor Scott & White Cottonwood Cardiology
Patients praise: Efficient check-in processes · Professional, attentive, and caring physician interactions.
Mental Health Resource Guide
Patients praise: Highly praised staff and providers for being caring, compassionate, knowledgeable, and good listeners · Appreciation for staff accessibility and responsiveness to patient needs.
Texas Star Rehab & Performance
Patients praise: friendly and welcoming staff · effective and personalized treatment plans.
Irving Foot and Ankle
Patients praise: professional and warm demeanor of the doctors, specifically Dr. Olsen · thorough explanations of treatment options and care plans.
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