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Irving Primary Care Doctors

Family MedicineIrving, TX

★★★★★4.9/51,073 reviews across 5 platforms

Ratings by platform

  • Healthgrades (Dr. Christopher Shelton): 4.9/5 stars based on 345 reviews (345 reviews)
  • Healthgrades (Dr. Jeffrey Mason): 4.9/5 stars based on 331 reviews (331 reviews)
  • Healthgrades (Dr. Jennifer Moreira): 5.0/5 stars based on 184 reviews (184 reviews)
  • Tebra (Irving Coppell Primary Care and Pediatrics): 4.8/5 stars based on 110 reviews (110 reviews)
  • Texas Primary & Pediatric Care testimonials: 4.91/5 stars based on 103 reviews (103 reviews)

What patients say

Patients praise

  • Doctors are frequently described as knowledgeable, thorough, and attentive listeners
  • Patients appreciate providers who take the time to explain health conditions and treatment options clearly
  • High levels of trust and long-term relationships, with many patients seeing the same doctor for decades
  • Staff at these clinics are often characterized as friendly, professional, and helpful
  • Patients frequently feel "cared for" and recommend these providers to family and friends

Common complaints

  • Concerns regarding office systems such as computer documentation time interfering with patient interaction
  • Dissatisfaction with short appointment durations for annual wellness visits
  • Perception of being focused on billing for extra visits rather than addressing all patient concerns
  • Occasional reports of blunt communication or "missing" bedside manner despite high clinical skill

In patients' words

"Dr. Freeman always takes the time to listen and explain."

Healthgrades review for Dr. Patrick Scott Freeman

"Not like to continue them as PCP anymore. More focused in charging for additional visit instead of listening patient issues."

Irving Coppell Primary Care and Pediatrics testimonial

"I know when I walk thru his door that I Will definitely be taken care of 100% PLUS. He will explain everything to me complete and clearly and explains options."

Healthgrades review for Dr. Christopher Shelton

"This care provider is very skilled. As a result, I always leave annoyed by his missing bedside manner."

Healthgrades review for Dr. Jack Ireland

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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