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Primary Care in Irving, TX

Family MedicineIrving, TX

★★★★★4.9/5724 reviews across 5 platforms

Ratings by platform

  • Healthgrades - Dr. Jeffrey Mason: 4.9/5 (331 reviews)
  • Tebra - Irving Coppell Primary Care and Pediatrics: 4.8/5 (110 reviews)
  • Healthgrades - Dr. Patrick Scott Freeman: 4.8/5 (92 reviews)
  • Healthgrades - Dr. Jack Ireland: 4.5/5 (70 reviews)
  • WebMD - Dr. Terrence Feehery: 5.0/5 (121 ratings/68 reviews)

What patients say

Patients praise

  • Strong emphasis on doctor accessibility and professional experience
  • High patient satisfaction regarding doctor attentiveness and listening skills
  • Compassionate and patient-focused care cited in numerous reviews
  • Confidence in clinical knowledge and diagnosis accuracy

Common complaints

  • Perceived lack of bedside manner (e.g., blunt communication)
  • Concerns regarding short appointment durations and feeling rushed
  • Administrative or organizational issues, including focus on computer data entry over patient interaction
  • Staff burnout or perceived lack of attentiveness in some instances

In patients' words

"Dr. Mason has been my doctor for a long time. He is always professional, thorough and friendly."

Healthgrades review for Dr. Jeffrey Mason

"Dr. Freeman might consider bringing an assistant in to navigate the computer system. He spends a lot of time having to search and enter data into the system. Documenting visits seem to take priority over the actual "time with patient"."

Healthgrades review for Dr. Patrick Scott Freeman

"This care provider is very skilled. As a result, I always leave annoyed by his missing bedside manner."

Healthgrades review for Dr. Jack Ireland

"Didn’t get to discuss anything . It was very short Physical examination. Annual checkup doesn’t mean that nothing should be discussed. ... Visit with doctor didn’t even last for 10mins"

Testimonial for Irving Coppell Primary Care and Pediatrics

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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