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Primary Care in Irving, TX

Family Medicine • Irving, TX

★★★★★4.9/5724 reviews across 5 platforms

Ratings by platform

  • Healthgrades - Dr. Jeffrey Mason: 4.9/5 (331 reviews)
  • Tebra - Irving Coppell Primary Care and Pediatrics: 4.8/5 (110 reviews)
  • Healthgrades - Dr. Patrick Scott Freeman: 4.8/5 (92 reviews)
  • Healthgrades - Dr. Jack Ireland: 4.5/5 (70 reviews)
  • WebMD - Dr. Terrence Feehery: 5.0/5 (121 reviews)

What patients say

Patients praise

  • Strong emphasis on doctor accessibility and professional experience
  • High patient satisfaction regarding doctor attentiveness and listening skills
  • Compassionate and patient-focused care cited in numerous reviews
  • Confidence in clinical knowledge and diagnosis accuracy

Common complaints

  • Perceived lack of bedside manner (e.g., blunt communication)
  • Concerns regarding short appointment durations and feeling rushed
  • Administrative or organizational issues, including focus on computer data entry over patient interaction
  • Staff burnout or perceived lack of attentiveness in some instances

In patients' words

"Dr. Mason has been my doctor for a long time. He is always professional, thorough and friendly."

— Healthgrades review for Dr. Jeffrey Mason

"Dr. Freeman might consider bringing an assistant in to navigate the computer system. He spends a lot of time having to search and enter data into the system. Documenting visits seem to take priority over the actual "time with patient"."

— Healthgrades review for Dr. Patrick Scott Freeman

"This care provider is very skilled. As a result, I always leave annoyed by his missing bedside manner."

— Healthgrades review for Dr. Jack Ireland

"Didn’t get to discuss anything . It was very short Physical examination. Annual checkup doesn’t mean that nothing should be discussed. ... Visit with doctor didn’t even last for 10mins"

— Testimonial for Irving Coppell Primary Care and Pediatrics

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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