Cardiology - Cardiovascular Care - Medical City Healthcare
Cardiology • Irving, TX
Ratings by platform
- Birdeye: 4.3 out of 5 (3,508)
- US News Health (Cardiology-specific): 4.8 out of 5 (16)
What patients say
Patients praise
- Supportive and knowledgeable care in specific departments (e.g., cath lab)
- High patient experience ratings for specific cardiology providers
Common complaints
- Staff unresponsiveness and perceived lack of care
- Poor communication from nurses and doctors
- Long emergency room wait times and triaging issues
- Reports of unprofessional or rude staff behavior
- Concerns regarding diagnostic/treatment processes
In patients' words
"Nurses provided terrible patient care. ... Ring call bell for pain, water or medication requests proved they were unresponsive or just didn’t care about patients welfare."
— Birdeye Review"The other times we were never triaged and just sat in the ER waiting area bleeding or screaming in pain until we couldn't wait any longer."
— HospitalStats.org (User submission)"They were knowledgeable, patient, and always made me feel supported and reassured. I'm so grateful for the excellent care I received."
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