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Find a Primary Care Doctor in Independence, MO

Primary Care • Independence, MO

★★★★★4.8/5389 reviews across 5 platforms

Ratings by platform

  • Healthgrades: 4.9/5 (76 reviews)
  • CenterWell Primary Care: 4.84/5 (226 reviews)
  • Healthgrades: 4.5/5 (22 reviews)
  • WebMD: 5.0/5 (41 reviews)
  • U.S. News & World Report: 4/5 (24 reviews)

What patients say

Patients praise

  • Doctors and nurse practitioners who are attentive listeners and compassionate
  • Thorough and knowledgeable patient care
  • Efficient and friendly office staff and nurses
  • Clear communication and ability to explain complex health information in understandable terms
  • Availability of telehealth options

Common complaints

  • Long wait times and delays in returning calls
  • Difficulty scheduling or feeling rushed during appointments
  • Concerns about administrative/office management issues unrelated to the provider's medical skill

In patients' words

"Dr. Kratt has been my PCP for many years now, and I have never found a doctor as caring and open for discussion... He always explains things to the fullest."

— Healthgrades review for Dr. Logan Kratt

"She always greets me with a smile, listens carefully, explains things thoroughly when I ask, and genuinely takes an interest in how I feel... She never rushes me and that's important."

— CenterWell Primary Care review for Thuytien Thi Le, APRN

"In regards to the previous patients complaints, those issues are related to the company Meritas Health and their Manager. Over booking doctors, Issues with the office returning my calls 3 days in a row."

— Healthgrades review for Dr. James Marx

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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