Sabates Eye Centers
Ophthalmology • Independence, MO
What patients say
Patients praise
- Highly knowledgeable, thorough, and professional doctors
- Friendly, welcoming, and efficient office staff
- Clear communication and willingness to answer patient questions
- Good bedside manner and patient-centered care
- Convenient scheduling and on-time appointments for many patients
Common complaints
- Complaints regarding additional unexpected charges (e.g., refraction fees)
- Issues with office staff communication and helpfulness
- Dissatisfaction with scheduling flexibility for multiple family members
- Frustration over long wait times for glasses or lack of updates from the office
- Policies regarding prescription expiration when ordering replacement glasses
In patients' words
"Very kind and patient answering my questions."
— Healthgrades Patient Review"Dr. McKay is excellent; thorough, kind, very clean conscious, particular, goes about his work professionally."
— Healthgrades Patient Review"Visit was great until there was a $70 refraction charge. It didn't take any longer, just a way to make $70. Real sad they rip everyone off!!"
— Healthgrades Patient Review"I would come back for Dr Hawk time and time again, but would rather not have to deal with Tara."
— LocalityBiz Patient ReviewMore clinics in Independence
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