Family Care of Independence | Doctors Near Me
Primary Care • Independence, MO
Ratings by platform
- Yelp/MapQuest: Approximately 2.5/5 (Yelp) (9 reviews on Yelp as of July 2026)
- LocalityBiz: Mixed; includes many 5-star physician reviews alongside negative administrative feedback (Not explicitly totaled, but contains multiple individual patient accounts)
- Healthgrades (individual physician profiles): Generally very high for individual providers (e.g., 4.5/5 to 5.0/5) (Varies by provider (e.g., Dr. Wells has 22 reviews; Dr. Patterson has 70 ratings))
What patients say
Patients praise
- many patients praise specific physicians (e.g., Dr. Patterson, Dr. Wells, Dr. Koehn) for active listening and not rushing appointments
- providers described as knowledgeable, compassionate, and attentive to patient concerns
- some patients report positive interactions with nurses and lab staff
Common complaints
- reports of rude or dismissive interactions with office staff
- complaints about administrative policies, such as being treated as new patients despite established history or challenges with appointment access following physician departures
- billing and insurance-related issues reported by some patients
In patients' words
"Many doctors have a time quota so I am used to rushed appointments but this one was refreshing as there was no feeling of urgency to conclude the appointment quickly."
— Healthgrades review for Dr. Jennifer Patterson"Horrible office! I just called to get my daughter in for an appt... they basically said nope, your Dr. Quit, so You can not come back... The lady that answered the phone was very rude."
— LocalityBiz review"The BEST primary care doctor that I've EVER had. No words can describe my gratitude & appreciation for him."
— Healthgrades review for Dr. Michael WellsMore clinics in Independence
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