Family Care of Independence
Primary Care • Independence, MO
Ratings by platform
- Yelp/MapQuest: 2.5/5 (9 reviews)
- LocalityBiz
- Healthgrades (individual physician profiles): 4.5/5 (22 reviews)
What patients say
Patients praise
- many patients praise specific physicians (e.g., Dr. Patterson, Dr. Wells, Dr. Koehn) for active listening and not rushing appointments
- providers described as knowledgeable, compassionate, and attentive to patient concerns
- some patients report positive interactions with nurses and lab staff
Common complaints
- reports of rude or dismissive interactions with office staff
- complaints about administrative policies, such as being treated as new patients despite established history or challenges with appointment access following physician departures
- billing and insurance-related issues reported by some patients
In patients' words
"Many doctors have a time quota so I am used to rushed appointments but this one was refreshing as there was no feeling of urgency to conclude the appointment quickly."
— Healthgrades review for Dr. Jennifer Patterson"Horrible office! I just called to get my daughter in for an appt... they basically said nope, your Dr. Quit, so You can not come back... The lady that answered the phone was very rude."
— LocalityBiz review"The BEST primary care doctor that I've EVER had. No words can describe my gratitude & appreciation for him."
— Healthgrades review for Dr. Michael WellsMore clinics in Independence
Find a Primary Care Doctor in Independence, MO
Patients praise: Doctors and nurse practitioners who are attentive listeners and compassionate · Thorough and knowledgeable patient care.
Stephen Dickson MD
Patients praise: Compassionate and personable manner · Takes time to listen and explain medical conditions clearly.
KC Pain Centers
Patients praise: compassionate, caring, and attentive doctors and staff · effective and thorough pain management treatments.
Pain Management Physicians - Independence - KCDocs
Patients praise: Compassionate and caring staff · Effective pain management without overreliance on medication.
Sabates Eye Centers
Patients praise: Highly knowledgeable, thorough, and professional doctors · Friendly, welcoming, and efficient office staff.
Discover Vision Eye Care & Optical Center
Patients praise: Personable, kind, and professional doctors · Helpful, efficient, and friendly staff members.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.