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Independence & Lee's Summit Pediatrics

Pediatrics • Independence, MO

★★★☆☆3.4/5150 reviews across 2 platforms

Ratings by platform

  • General review aggregators (e.g., Birdeye, Bipper Media): 3.4/5 (150 reviews)
  • Vitals, Apple Maps/Yelp: 3.7/5

What patients say

Patients praise

  • Friendly and caring medical providers
  • Helpful front desk/scheduling staff members
  • Convenient urgent care hours including evenings and weekends
  • Long-standing history of serving the community

Common complaints

  • Poor communication and office responsiveness
  • Difficulty getting prescription refills
  • Long wait times for appointments and callbacks
  • Inconsistent or poor experiences with nursing staff
  • Concerns about diagnosis accuracy

In patients' words

"Completely fed up with this office after years of poor communication and negligence. They consistently hold my son's medication hostage... they also just generally can't be reached on the phone."

— LocalityBiz reviewer

"Everyone here is amazing! The office ladies are super nice! I went here when I was a kid and my 15 year old has been coming here her whole life."

— MapQuest reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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