Huntington Beach
Ophthalmology and Optometry (Eye Care) • Huntington Beach, CA
Ratings by platform
- Huntington Beach Hospital (General Patient Experience Rating): Below Average
- MemorialCare Medical Group (Beach Blvd): 4.9/5 stars (521)
- Beach Family Doctors Medical Group: 3/5 stars (47)
- Hoag Health Center: 3.2/5 stars (37)
- Elevated Health: 4.3/5 stars (109)
- AltaMed Medical and Dental Group: 3.2/5 stars (180)
What patients say
Patients praise
- Highly efficient, friendly, and professional care at some specific practices
- Doctors described as thorough, good listeners, and highly skilled
- Clean, modern facilities with good accessibility and parking at some locations
- Convenient in-office services like lab work
Common complaints
- Rudeness, dismissiveness, or lack of caring from front desk and administrative staff
- Poor communication between patients and medical providers (doctors and nurses)
- Long wait times and difficulties scheduling appointments
- Concerns regarding facility cleanliness and hygiene
- Complaints about unprofessional or insulting behavior from some medical providers
In patients' words
"Everyone there is so friendly and efficient. Bonus- I absolutely love that I can get my lab work done right there in the office!"
— MemorialCare Medical Group patient review"The exam rooms were filthy. It was a disgusting and disappointing experience."
— OC Urgent Care patient review"Dr. Love is always rude, always tells me to stay off WedMD... Her and her assistant never fail to provide an uncomfortable experience."
— Dr. Nancy Love patient review"As a Type 1 Diabetic for over 40 years, I find that Dr Mark Fredrick is a GREAT physician and gives the patient the diagnosis without cutting corners."
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