Clarity Eye Group
Ophthalmology and Optometry (Eye Care) • Huntington Beach, CA
Ratings by platform
- Beach Eye Medical Group: 4.8/5 (748 reviews)
- Dr. Brett Tompkins (rater8): 4.9/5 (921 reviews)
- Clarity Eye Group: 3.6/5 (180 reviews)
What patients say
Patients praise
- High level of surgical expertise, particularly in cataract and LASIK surgeries
- Thorough, knowledgeable, and professional care provided by doctors
- Clear communication and effective treatment plans from physicians
- Friendly and caring bedside manner noted by many patients for specific doctors
- Ability to accommodate emergency or same-day appointments by some practices
Common complaints
- Long wait times for appointments and at the office
- Concerns regarding billing procedures, non-disclosure of fees, and 'surprise' charges
- Poor communication from office staff, including difficulty scheduling, lack of callbacks, and unprofessional behavior
- Occasional complaints about feeling rushed or receiving impersonal care from certain doctors
- Issues with appointment management and scheduling coordination
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