Eye Specialists Huntington Beach CA & Newport Beach
Ophthalmology and Optometry (Eye Care) • Huntington Beach, CA
Ratings by platform
- WebMD (Dr. Kim Doan): 4.5/5 stars (79 ratings (61 reviews))
- Beach Eye Medical Group: 4.8/5 stars (748 reviews)
- Dr. Brett Tompkins (rater8): 4.9/5 stars (921 ratings (299 comments))
- WebMD (Dr. Randall Nguyen): 5.0/5 stars (18 ratings (17 reviews))
- Vitals (Dr. Robert G. Starr): 4.7/5 stars (178 ratings (112 reviews))
- Clarity Eye Group: 3.6/5 stars (aggregate) (180 reviews)
- Martin Doll Optometry (Yelp): 4.2/5 stars (49 reviews)
What patients say
Patients praise
- High level of surgical expertise, particularly in cataract and LASIK surgeries
- Thorough, knowledgeable, and professional care provided by doctors
- Clear communication and effective treatment plans from physicians
- Friendly and caring bedside manner noted by many patients for specific doctors
- Ability to accommodate emergency or same-day appointments by some practices
Common complaints
- Long wait times for appointments and at the office
- Concerns regarding billing procedures, non-disclosure of fees, and 'surprise' charges
- Poor communication from office staff, including difficulty scheduling, lack of callbacks, and unprofessional behavior
- Occasional complaints about feeling rushed or receiving impersonal care from certain doctors
- Issues with appointment management and scheduling coordination
In patients' words
"I highly recommend Dr. Kim Doan. Thanks to you Dr. Kim Doan."
— Patient Review (WebMD)"Why didn’t they call me and let me know instead of making me come in early, miss work, and send me away?!"
— Patient Complaint (Unilocal)"He is extremely knowledgeable and he made me feel really comfortable. I highly recommend Dr. Starr and will tell all my friends and family to go see him."
— Patient Review (Vitals)"The clinic is disorganized, communication is poor, and there’s zero sense of urgency or respect for patients/clients who actually show up for their appointments."
— Patient Complaint (Promallu)More clinics in Huntington Beach
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