MemorialCare Medical Group
Internal Medicine • Huntington Beach, CA
Ratings by platform
- Birdeye: 4.9/5 (521 reviews)
What patients say
Patients praise
- Friendly and efficient staff in some departments
- Some providers noted for being professional, attentive, and helpful in diagnosing issues
- Convenience of having lab services on-site
- Short wait times reported by some patients
Common complaints
- Frustration with administrative processes and billing/collections issues
- Complaints regarding bedside manner and lack of thorough patient care/examinations
- Difficulty with scheduling appointments through centralized phone systems instead of direct office contact
- Concerns about perceived lack of diagnosis or treatment by some urgent care providers
In patients' words
"I cannot tell you how impressed I am with Dr. Nguyen’s office! They truly run like a well oiled machine. I don’t know if I’ve ever had to wait longer than five minutes. Everyone there is so friendly and efficient. My only complaint is that you have to schedule through a central memorial phone number instead of calling directly to the office."
— Birdeye Review"I received a text message from collectors who stated that I owed Memorial Care $20.00... I’m appalled at how they mishandled this and will never consider this establishment for any medical reasons."
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