Lenox Hill Radiology | Newburgh
Radiology • Hudson, NY
Ratings by platform
- Centers for Medicare & Medicaid Services (CMS) data: Average MIPS quality score of 86.3/100 (based on CMS data) (77 complaints over the last 3 years (company-wide))
What patients say
Patients praise
- Professional and expert radiologists/staff
- High-quality and cost-effective imaging services compared to hospital alternatives
- Compassionate care during procedures, especially for anxious or claustrophobic patients
- Clean and efficient facilities
- Strong performance on quality and safety measures (e.g., MIPS scores)
Common complaints
- Billing and payment inaccuracies (e.g., discrepancies in quoted vs. actual costs)
- Cold room temperatures in facilities
- Wait times and appointment scheduling issues
- Occasional unprofessionalism or rudeness from staff
In patients' words
"Very good facility and staff, technicians are great. Very clean. Went there when it was orange radiology and same experience with them highly recommend this..."
— Lenox Hill Radiology patient feedback"The degree of the temperature is about 15 and they complained and say that its because they need to maintain the integrity of the equipment... they absolutely denigrate their patients..."
— Better Business Bureau complaint record"My MRI tech was amazing and made me feel very at ease (claustrophobic alert). She hooked me up with ear plugs, noise cancelling headphones, a heated blanket and just a general good vibe."
— Patient review for Lenox Hill RadiologyMore clinics in Hudson
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